Privacy Policy | Get More Done UK

Get More Done UK ("we", "our", "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our virtual assistant services or visit our website at www.getmoredoneuk.com

1. Who We Are

Get More Done UK is a virtual assistant agency based in the United Kingdom, offering administrative, creative, and technical support services to individuals and businesses.

Our contact details:
Email: office@getmoreodoneuk.com
It is owned and operated by:
Address: Elems Global Ltd. 66 Chai Wan Kok Street, Chai Wan Kok, New Territories, Hong Kong

2. Information We Collect

We may collect and process the following data:

a) Personal Information:

Full name
Email address
Phone number
Business name and job title
Billing address and payment details

b) Technical Data:

IP address
Browser type and version
Time zone setting
Device type and operating system
Website usage data via cookies (see section 7)

c) Service-Related Information:

Instructions, documents, and content you provide to us
Communication records (email, chat, call logs)
Project/task information

3. How We Use Your Information

We use your data to:

Provide and manage our virtual assistant services
Communicate with you regarding tasks, updates, and support
Process payments and invoices
Improve our services and website
Comply with legal obligations

We do not sell your personal data.

4. Lawful Basis for Processing

We process your data under the following lawful bases:

Contractual necessity – to perform our service agreement
Legal obligation – to comply with applicable laws
Legitimate interests – to improve our services and manage relationships
Consent – for optional marketing communications

You can withdraw consent at any time.

5. Data Sharing and Transfers

We may share your data with:

Our subcontracted virtual assistants (under confidentiality agreements)
Payment processors
Legal, accounting, and professional advisors
Service providers for IT and cloud hosting

Data may be processed outside the UK or EEA. Where applicable, we ensure adequate safeguards (e.g., standard contractual clauses).

6. Data Retention

We keep your personal data only as long as necessary to fulfill the purposes we collected it for, including for legal, accounting, or reporting requirements.

Retention periods may vary depending on the nature of the data and legal requirements.

7. Cookies

Our website uses cookies to enhance user experience and analyze website traffic. You can set your browser to refuse cookies or alert you when websites set or access cookies.

For more details, see our Cookie Policy.

8. Your Data Protection Rights

Under the UK GDPR, you have the right to:

Access your personal data
Rectify inaccurate data
Erase your data ("right to be forgotten")
Restrict or object to processing
Data portability
Withdraw consent
Lodge a complaint with the Information Commissioner's Office (ICO)

To exercise your rights, contact us at [insert email address].

9. Security

We take reasonable measures to protect your personal data using technical and organisational safeguards including encryption, access control, and staff training.

10. Third-Party Links

Our website or communications may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies separately.

11. Changes to This Policy

We may update this policy from time to time. Changes will be posted on our website with an updated “Last Updated” date. We encourage you to review it regularly.